Understanding the Mudad Platform and How to Use It in Saudi Arabia
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Understanding the Mudad Platform and How to Use It in Saudi Arabia
Obtaining a GOSI certificate in Saudi Arabia can be an overwhelming process. With multiple online platforms and requirements to consider, it can be challenging to know where to begin. Understanding how Mudad KSA plays a role in the process can provide clarity. This article explains what Mudad is and how to use it.
Cercli’s global HR system can support your use of Mudad by providing practical guidance and context. We help make the Mudad process easier to understand so you can obtain your GOSI certificate more efficiently.
What is Mudad?
Established as part of the National Transformation Programme 2020, Mudad is a digital payroll and compliance platform developed by the Ministry of Human Resources and Social Development in Saudi Arabia. It plays a crucial role in supporting the Kingdom’s Wage Protection System by ensuring that salary payments are processed accurately, on time, and in line with local labour regulations.
The system is specifically designed to support small and medium-sized enterprises by streamlining payroll management and ensuring regulatory compliance.
How Mudad Supports Payroll Accuracy and Government Integration
The platform integrates with key government bodies such as the General Organisation for Social Insurance (GOSI) and financial institutions, allowing businesses to manage salaries in a centralised way.
Employers submit their payroll data through Mudad, which is then cross-checked with GOSI records to confirm the accuracy of employee information. This process not only reduces administrative burdens but also helps businesses maintain up-to-date wage records.
Ensuring Transparency and Simplifying Compliance for SMEs
Mudad also includes a function to detect payroll violations. If any discrepancies are identified, the platform notifies the relevant employee, who can then respond to the employer’s explanation. This process encourages transparency between employers and employees.
The system is designed to make compliance with labour regulations more manageable, particularly for SMEs that may not have extensive administrative resources. By directly linking with banks and government agencies, Mudad reduces reliance on separate tools or manual processes, making salary management more straightforward and efficient.
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Key Features of the Mudad System
Mudad is an online platform designed to help businesses comply with the Wage Protection System (WPS) in Saudi Arabia. The Mudad system includes several key features that support businesses in meeting Wage Protection System requirements in Saudi Arabia, such as:
Wage Protection System Compliance
Mudad plays a central role in supporting the Wage Protection System in Saudi Arabia. It ensures that employees are paid accurately and on time, in accordance with Saudi labour laws.
By verifying payroll data against official records, the system helps reduce errors and promote transparency in salary disbursements.
Payroll Management
The platform simplifies the payroll process for businesses, tiny and medium-sized enterprises. Employers can prepare and submit payroll files through Mudad to help ensure that salaries are processed correctly and meet documentation requirements.
This reduces administrative workload and helps maintain accurate and compliant payroll records.
Compliance Tracking
Mudad enables employers to identify and address any payroll discrepancies promptly, responding to concerns raised by employees. If a salary payment does not align with reported data, employees are notified and can submit feedback, allowing businesses to provide justifications or make corrections.
This helps maintain accountability and supports the timely resolution of payroll issues.
Integration with Key Entities
Mudad connects directly with national institutions, including the General Organisation for Social Insurance (GOSI), the Ministry of Human Resources and Social Development (MHRSD), and banks.
This integration ensures that payroll data is automatically shared across platforms, helping reduce inconsistencies and supporting regulatory compliance.
A Centralised HR Platform Built for MENA Businesses
Cercli supports HR operations in line with the UAE’s commitment to efficient, business-friendly practices. Cercli is designed for MENA businesses, bringing together key workforce management functions in a single platform. Manage your team, whether local or international, with the ability to process payments in more than 150 countries.
Cercli covers multi-currency payroll, leave tracking, onboarding, and compliance documentation, all aligned with the needs of the MENA market.
Simplifying Workforce Management Across the MENA Region
Cercli reduces the need for multiple disconnected systems by offering a centralised platform that helps businesses stay compliant and manage their workforce more efficiently.
Whether managing a team of 25 or coordinating 500 employees across different countries, Cercli offers localised expertise and practical tools to support remote workforce management across the MENA region.
Explore an HR platform tailored to how businesses operate across the Middle East. Arrange a demonstration to learn more about Cercli’s global HR system.
How to Register and Use Mudad
Accessing the Mudad Portal
Visit the Mudad platform directly or through the Ministry of Human Resources and Social Development (MHRSD) website. Mudad is also accessible using your Qiwa credentials.
Create a Company Account
Start the registration process by entering your company’s commercial registration (CR) number, business name, and contact details. Ensure that all information provided is accurate and up-to-date, as any inconsistencies may delay the approval process.
Submit Required Documents
Upload your commercial registration certificate and an authorisation letter signed by your company’s legal representative. These documents are essential to verify your business before access to the system is granted.
Link Your Bank Account
Since Mudad works alongside the Wage Protection System, linking your company’s payroll bank account is mandatory. This ensures that salary payments are correctly tracked and reported in compliance with Saudi labour regulations.
Configure Payroll Details
Once your account is verified and linked, you can begin setting up your payroll within the platform.
This includes entering:
- Employee details
- Salary structures
- Other required payroll data
Maintain Compliance via Regular Use
With registration complete, you can use Mudad to process monthly salaries and monitor wage protection compliance. The platform also allows you to respond to employee payroll queries. It enables regular submission of payroll data and highlights any non-compliance issues that require action.
Supporting Scalable, Compliant HR Operations in the MENA Region
Cercli supports HR operations in line with the UAE’s commitment to efficient, business-friendly practices. Cercli is designed for MENA businesses, bringing together key workforce management functions in a single platform. Manage your team, whether local or international, with the ability to process payments in more than 150 countries.
Cercli covers multi-currency payroll, leave tracking, onboarding, and compliance documentation, all aligned with the needs of the MENA market.
A Centralised Approach to Managing Global Teams in the MENA Region
Cercli reduces the need for multiple disconnected systems by offering a centralised platform that helps businesses stay compliant and manage their workforce more efficiently.
Whether managing a team of 25 or coordinating 500 employees across different countries, Cercli offers localised expertise and practical tools to support remote workforce management across the MENA region.
Explore an HR platform tailored to how businesses operate across the Middle East. Arrange a demonstration to learn more about Cercli’s global HR system.
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Recent Updates and Compliance Tips
In 2025, Saudi Arabia updated its payroll compliance procedures by reducing the wage file upload period in the Mudad system from 60 days to 30 days. This change encourages more timely payroll reporting and aligns with ongoing efforts to support transparency in employment practices.
By requiring earlier submission, it helps ensure that employees are paid accurately and on time, in line with the standards outlined by the Wage Protection System (WPS).
It also promotes more transparent accountability between:
- Employers
- Employees
- Regulatory bodies
Adapting to Recent Changes in Saudi Labour Law
In addition to the shortened timeline, Mudad has been updated to reflect recent amendments to Saudi labour law.
These changes aim to:
- Clarify employer obligations
- Reinforce salary transparency
- Support more structured workplace practices
For employers, this means compliance depends on both timely submissions and accurate payroll records.
Staying Compliant with MHRSD Requirements
To remain in good standing with the Ministry of Human Resources and Social Development (MHRSD), businesses must prioritise regular payroll reporting through Mudad. Delays or errors in submissions can result in penalties, including fines or restrictions on company operations.
Employers should also use Mudad alongside platforms such as Qiwa to meet Saudisation targets and track HR compliance more effectively. Consistent use of these systems enables businesses to meet legal requirements, avoid disruptions, and maintain uninterrupted access to government services.
Arrange a Demonstration to Speak with Our Team about Our Global HR System
Cercli supports HR operations in line with the UAE’s commitment to efficient, business-friendly practices. Cercli is designed for MENA businesses, bringing together key workforce management functions in a single platform. Manage your team, whether local or international, with the ability to process payments in more than 150 countries.
Cercli covers multi-currency payroll, leave tracking, onboarding, and compliance documentation, all aligned with the needs of the MENA market.
Streamlining Workforce Management for Regional and Global Teams
Cercli reduces the need for multiple disconnected systems by offering a centralised platform that helps businesses stay compliant and manage their workforce more efficiently.
Whether managing a team of 25 or coordinating 500 employees across different countries, Cercli offers localised expertise and practical tools to support remote workforce management across the MENA region.
Explore an HR platform tailored to how businesses operate across the Middle East. Arrange a demonstration to learn more about Cercli’s international HR system.
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